Privacy Policy

This Privacy Policy describes how ChubbyPuff Official (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from chubbypuffofficial.com (the "Site") or otherwise communicate with us.

1. Information We Collect

To provide our toy and plush products to you, we collect certain personal information, including:

  • Contact Information: Name, shipping address, billing address, and email address.

  • Order Information: Details about the products you purchase and payment information (processed securely through Shopify).

  • Device Information: Information about your browser, IP address, time zone, and cookies installed on your device to help the site load correctly and to prevent fraud.

2. How We Use Your Information

We use the information we collect to:

  • Fulfill and ship your orders.

  • Communicate with you regarding your purchases.

  • Screen our orders for potential risk or fraud.

  • Provide you with information or advertising relating to our products (if you have opted-in).

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • Analytics: We may use Google Analytics to help us understand how our customers use the Site.

4. Your Rights

If you are a resident of certain territories (such as the European Economic Area or California), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

 

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

6. Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

 

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:

 

chubbypufff@gmail.com